Cost $150 AUD.

The aim of this course is to quickly give the student a basic to solid understanding of the study of the telemarketing industry with an emphasis on the team, the leads, the calls, strategy for sales, closing the sale.

The Advanced Certificate of Telemarketing is a self paced online course covering the key areas of the team, the leads, how to get sales and more. All you need to know. Essential for those who want to work in, or have an interest in this important education sales area.

 

Topics

What is it?

Why telemarketing?

Aims & goals

Skills used

The sales team

The working environment

The product or service

Getting leads

Using leads

Introduction

Opening the sale

Objections

Closing the sale

The methods and procedures

Equipment & tools to use

 

COURSE DURATION
Approximately 25 hours. As a guide, certificate courses can be completed within 5-10 weeks of part time study 5 hours per week.

ASSESSMENT
Online assignments.

ENROLLMENT
Students are enrolled for 12 months, with extensions available for free.

TIMELINE
Students study & complete assignments at their own pace.

SEE ALSO
Diploma of Telemarketing – Consists of 2 or 3 short courses.

Don’t forget to submit a student enrollment form – it can be found on the home page.